Shipping Policy

Thank you for choosing our website for your shopping needs. We are committed to ensuring a seamless and efficient shipping experience. Please review the following shipping policy for detailed information:

1. Order Processing:

   • We strive to process and ship all orders promptly within 1-3 business days from the date of order placement. Please note that orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods and Costs:

   • Domestic Shipping (United Kingdom):

     • We offer shipping within the United Kingdom through Royal Mail.

     • Standard shipping: £3.90.

       Delivery typically takes 2-5 business days.

     • Next-day delivery: £5.90.

       Orders must be placed before 3 pm (GMT) Monday-Friday to qualify for next-day delivery.

   • International Shipping:

     • We offer international shipping to customers worldwide.

     • International shipping cost: £14.90. Delivery times may vary depending on the destination country and customs clearance procedures. Please allow 7-14 business days for international deliveries.

   • Please note that the shipping costs mentioned above are subject to change and may vary based on the weight, dimensions, and destination of the package. The applicable shipping charges will be displayed at the checkout stage before finalizing your order.

3. Tracking Orders:

   • Once your order is processed and shipped, we will provide you with a tracking number via email or within your user account. You can use this tracking number to monitor the progress of your shipment and estimated delivery date. Please note that tracking information may take some time to become available after the package is dispatched.

4. Customs and Import Duties (International Shipping):

   • For international shipments, please note that customs and import duties may be imposed by the destination country's customs authorities. These charges are the responsibility of the recipient and are not included in the shipping fees paid at the time of purchase. We recommend contacting your local customs office for more information on any applicable duties or taxes.

5. Delivery Address:

   • It is your responsibility to provide an accurate and complete delivery address. Please ensure that the address provided is correct and includes any necessary details, such as apartment or suite numbers, to avoid any delivery delays or issues.

6. Shipping Limitations:

   • In rare cases, we may be unable to ship to certain locations due to legal restrictions or shipping carrier limitations. If your location is not eligible for shipping, we will notify you promptly and provide a full refund for the affected items.

7. Delays and Exceptions:

   • While we make every effort to ensure timely delivery, please note that unforeseen circumstances, such as extreme weather conditions or disruptions in transportation services, may cause delays beyond our control. We appreciate your patience in such situations.

If you have any further questions or require assistance regarding our shipping policy, please don't hesitate to contact our customer support team. We are here to help!